Urban Resort México
Live Aqua Urban Resort Mexico
Seduction takes on a whole new meaning with the arrival of Live Aqua Urban Resort México. Sophisticated, luxurious and stylish, this modern hotel invites guests to relax and ''Be Yourself'' in a cosmopolitan and exclusive Mexico City neighborhood.
Located in upscale Bosques de las Lomas, only 10 minutes from the Santa Fe financial district, Live Aqua is the neighborhood's most exclusive hotel, surrounded by Mexico's most elite and distinguished residents, major businesses, boutiques and other attractions.
Live Aqua brings its own unique brand of bliss and charm to the city, adding to the capital's international appeal. Upon arrival, you'll discover a cutting edge design, with subtle and innovative touches, throughout the lobby. Playful and elegant, the hotel's décor both enchants and impresses. Luxury is everywhere. The hotel is exceptionally modern and refined, placing style and flair alongside Mexico City's storied history and natural charm.
At the Live Aqua, your desires create your experience. Embrace your unspoken whims and pleasures as you explore the hotel, discovering small hidden corners and wide open spaces that you can make your own. Stay in one of the hotel's 135 rooms and experience a warm and inviting personal retreat that offsets the bustle of the massive city outside. Live Aqua's details and accents let you create your own intimate escape, a unique alternative to other Mexico City hotels. Dedicate time to yourself to release the stress of the day at Spa Aqua. Enhance your wellbeing in the gym and fitness center. And for those who need extra care and comfort, personal concierge service, exclusive floors, room service and premium amenities are available.
Experience the charm of urban luxury combined with subtly elegant details and touches that are as unique as you are, while you rest and relax in a modern, sophisticated setting. The indulgences become clear at Live Aqua Urban Resort México, with 135 deluxe rooms, suites with premium amenities, high quality cuisine, a private day spa and a modern fitness center.
At Live Aqua Urban Resort México, everything is ready for you to experience the charm, exclusivity and indulgence you deserve. Embrace all of your senses as you enter this urban oasis surrounded by the undeniable charm and character of Mexico City.
We inform you that we already have electric car chargers located in our parking lot. Two of our chargers are Tesla brand and the other is a universal charger .
Live Aqua Urban Resort Mexico
"Relax in the city"
Came with my husband and stayed the weekend. Very nice hotel to relax.... it all feels like a spa, relaxing atmosphere. Restaurant is good and it has a shopping center besides. Great for a couple of days off and still want to enjoy a big city. Very good service.
"Non courteous staff"
Dear Mr. Madero: First of all would like to congratulate you on the wonderful hotel that you are the general manager. I have stayed in multiple occasions at the aqua hotel resort Mexico City for at least 10 times since it was inaugurated and have always enjoyed my stays. All your staff have always have been accommodating and courteous to my needs. Sadly last Friday March 17 something went very wrong at the moment that I checked in. 1.- I arrived to our property early to be exact at 10:45 am we were received very nicely by valet and security at front door, rented a car at airport, I was driving took the luggage out the car and walked directly to the front desk and first question that was asked was you are checking out! Just to informed you that at that time they were not that many guests at front desk except one checking out and me. Told the reception desk that I had a reservation under my name for a junior suite and that I had an important meeting to attend at noon; I was told there were no rooms available to which I answer please need a room either upgrade me to a suite or get me a regular room, I need a room to change and leave my luggage, that if I was going to get a regular room instead a junior suite that wanted the rate adjusted to my surprise was told "no" those are not the company policies. That they didn't have a room. The front desk/reservation in charge introduce herself explained what was happening again told her that I needed a room that I had a very important meeting to attend, to my surprise was told by this person the manager or front desk " check in is 3 pm" not now we are trying to do you a favor. A favor !!!! To me after I have been loyal to your hotel and I was not even offer an option to my needs. Took my credit card passport and left telling both of receptionist to cancel my reservation that I was leaving and in fact yes I left. As you well know Santa Fe has many wonderful hotels I am a Marriott rewards member and went to the JW Marriott Santa Fe, in fact they did not have a room ready but the offered us to wait at the Executive lounge meanwhile they had the room ready, they were courteous and accommodating exactly what I was expecting from both of your people that you have at the front desk/reception area. To my surprised I was charged to my credit card the whole full amount from your hotel, like if I had stayed, really !!! After what happened you dare to charge me like I stayed at your property . If this are your property policies then I do not believe you deserve to be # 8 hotel in Mexico City according to trip advisor because if you really believe that your employees are doing a favor to your guest then again you do not deserve it. Hoping to hear from you soon,
"A Beautiful Place"
A wonderful hotel with service beyond exception. I would highly recommend this hotel. The location is very accessible to shopping and restaurants. It is not the best location stay if you have regular trips required for down Mexico City.
"Excellence in CDMX"
This is the best hotel that I have found in CDMX. Great staff, amenities, food and beverage and excellent rooms. I will definitely return! Mexcal on the landing of the guestroom floors was unexpected and a great touch! Fantastic way to end the day after successful business meetings.
"Great Business travel Hotel"
The overall experience is great. Its a one stop shop for everything you would need during a business tip. The rooms are clean, spacious and have all needed amenities. The restaurant has amazing food and wonderful service.