Urban Resort México
Live Aqua Urban Resort Mexico
Seduction takes on a whole new meaning with the arrival of Live Aqua Urban Resort México. Sophisticated, luxurious and stylish, this modern hotel invites guests to relax and ''Be Yourself'' in a cosmopolitan and exclusive Mexico City neighborhood.
Located in upscale Bosques de las Lomas, only 10 minutes from the Santa Fe financial district, Live Aqua is the neighborhood's most exclusive hotel, surrounded by Mexico's most elite and distinguished residents, major businesses, boutiques and other attractions.
Live Aqua brings its own unique brand of bliss and charm to the city, adding to the capital's international appeal. Upon arrival, you'll discover a cutting edge design, with subtle and innovative touches, throughout the lobby. Playful and elegant, the hotel's décor both enchants and impresses. Luxury is everywhere. The hotel is exceptionally modern and refined, placing style and flair alongside Mexico City's storied history and natural charm.
At the Live Aqua, your desires create your experience. Embrace your unspoken whims and pleasures as you explore the hotel, discovering small hidden corners and wide open spaces that you can make your own. Stay in one of the hotel's 135 rooms and experience a warm and inviting personal retreat that offsets the bustle of the massive city outside. Live Aqua's details and accents let you create your own intimate escape, a unique alternative to other Mexico City hotels. Dedicate time to yourself to release the stress of the day at Spa Aqua. Enhance your wellbeing in the gym and fitness center. And for those who need extra care and comfort, personal concierge service, exclusive floors, room service and premium amenities are available.
Experience the charm of urban luxury combined with subtly elegant details and touches that are as unique as you are, while you rest and relax in a modern, sophisticated setting. The indulgences become clear at Live Aqua Urban Resort México, with 135 deluxe rooms, suites with premium amenities, high quality cuisine, a private day spa and a modern fitness center.
At Live Aqua Urban Resort México, everything is ready for you to experience the charm, exclusivity and indulgence you deserve. Embrace all of your senses as you enter this urban oasis surrounded by the undeniable charm and character of Mexico City.
We inform you that we already have electric car chargers located in our parking lot. Two of our chargers are Tesla brand and the other is a universal charger .
Live Aqua Urban Resort Mexico
"Excellent Hotel, magnificent services"
I have traveled many times to CDMX and stayed in different hotels. Yesterday, on a business trip, was asked to overnight at Live Aqua in Santa Fe. What a pleasant surprise. Everything around was tailor made to provide an excellent service. The food at all venues is great. The rooms are beautiful and made to the business traveler, but also for those who are doing classy chic tourism in Mexico City.
"Glitz with Glitches"
This is a really nice property. I cannot give it any rating other than Excellent. However: 1) In room Nespresso is not free (I suggest this is noted in the coffeemaker and not in the Mini Bar menu); 2) We reported the fact that the wireless in room phones were not working properly and they were never fixed; 3) We reported that the lights were too dim and that was never fixed. Service is personal and very good. Facilities are awesome. It connects to the upscale Arcos Mall, a big plus, including great restaurant choices. Courtesy apples, water, Mezcal and morning coffee in the hall is nice but courtesy Nespresso would be nicer (or at least a notice that it is not free). The place is clean, luxurious and the bed and amenities are top notch. The staff is nice (a bit stuffy). They are generous with bottled water at the lobby. If we had no glitches this would have been a perfect stay. It was good though!
"Best Restaurant in Santa Fe"
We stay at Live Aqua often. We make sure to eat as many meals as we can at the hotel's restaurant, especially when Chef Ulises Campos is on duty. He's a very talented chef. The food he prepares is not only delicious, it is artfully prepared. We've always enjoyed our meals when he is in the kitchen. I highly recommend his food.
"Mejor Hotel En Todo Santa Fe"
This is a great hotel and in my opinion the best in all of Sante Fe and quite possibly Mexico City. Attention to detail and a great staff. It's proximity to great shopping with numerous nice dining options is also a major plus
"Worst Service ever at a 5* hotel"
I experienced very poor service in many different respects: - the breakfast was never ready to start at 6:30 and the staff was not concerned about this at all - e,g, regular bread arrived in general at around 7:00 to 7:15, or bowls for the fruits was often only available after I explicitely asked for them, spoons were not available at the fruits and so on and so on.... - I had hard times to receive a coffee during breakfast - the staff wouldn't look or would hardly care - in the gym all but one treadmill have had technical problems (either the treadmill itself or the attached TV). This hasn't changed since my last stay in March and noone seems to be concerned about this - the water supply in the gym is not constantly ensured and renewed - in the room my personal belongings (e.g. a washed out training shirt) was pushed away in order to make space for the towel the cleaning lady wanted to place there. The result was, that the shirt was not dry on the next day - Turn-Down service was done occasionally, only - Coffee in the lobby used to be free (which is as to my experience common in such hotels as this) and it is now charged for at even higher prices than at the close by Starbuck's - In general the hotel lacks hospitaility you don't feel comfortable being a guest there. You would probably expect such a service level at a 3* hotel which may then cost like 50€/night, but I would definitely not expect this in a 5* hotel at a price of 240€/night. I have been to quite some 5* hotels worldwide and I never experienced a similar bad service level.